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Author: Roy, CEO

We always thought it would be great to sell a lot of Klean Kanteens and Enviro Products bottles. We worked hard to bring them online, get them on the site, advertise for them, and such. Well, it worked. You've helped make stainless steel water bottles our most popular product by orders of magnitude.

But there's a problem. The manufacturers of both of our lines of bottles are embarrassingly behind on getting them made! They were an unexpected hit with buyers this year, and they can't make them fast enough! We're told we'll get some items back in stock in the middle of April, others at the end of April. To think of the Earth Day promos we could have run for you... it brings a tear to my eye.

Well, even if the manufacturers haven't, we've learned our lesson. Although it will slow down how quickly we can add new products to the site, we're going to make an effort to stock larger quantities of our most popular items. That way, the next drought of water bottles doesn't result in a disruption in our fulfillment. Rest assured we are working round the clock to update the site (like the home page, which claims we have 15 Klean Kanteens, 6 of which are in stock as I'm writing this...), and get products in stock.

Although having a popular product is a good problem to have, we remain dedicated to providing fast shipping times and a wide selection of products. Even if we have to egg the Klean Kanteen offices tomorrow night.

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