All Your Green Blog

While we do everything we can to answer your questions and address your concerns, we've found a great new addition to our attempts to help as many people as possible. Get Satisfaction is a community-driven customer service site that we've grown very fond of as of late. What's a "community-driven customer service" thingy, you may wonder! It works a little like a wiki, in that anyone can contribute and everyone is equal. What this means in the realm of customer service is that you can ask or say anything about any product or service, and everyone can see it!

You'll find the widget displayed in the only slightly dramatize article image on various products like our Blowout Wallet.

Less reputable instutions than ourselves might be shamed into helping their customers, and bright, upstanding green companies have a great way to open discussions with their customers on any topic that enters their heads.

Now, I encourage you to comment in our blog, or email us, or anything you like. Good or bad, we won't take it personally, and will try our darndest to figure everything out to your satisfaction. But all of those avenues lack the community spirit and openness that Get Statisfaction is trying to foster. I rather like the idea of everyone's opinions of companies all being out in the open. There's no way for a big PR department to protect huge corporate interests in there!

It's customer service democracinated! Power to the people! Etc. Also, you can ask each other questions on our page, like "has anyone had a problem with this or that?" Your fellow customers are a wider knowledge base than just us. We try to know everything, but we've only used a dozen or so stainless steel bottles personally, for example, and an honest first person commentary by a colleague is going to be far more valuable.

We hope to see some of you there, and if you've got a bone to pick with us, you have one more way to let us know! If you just want to thank us, well, I guess that's okay too!